Torve is free software. This policy covers the website, apps, account backend, and connected-service features. Payment, purchase history, transaction history, and donation status do not determine product access.
Local data
Torve stores preferences, cached metadata and artwork, playback state, playlists, connected-service configuration, and authentication material on your device. Clearing app storage or uninstalling removes local data from that device, but does not delete data already synchronized to a Torve account or connected third-party service.
Torve accounts and synchronization
If you create or use a Torve account, Torve may process:
- your email address, optional display name, account identifier, password hash, verification state, and authentication sessions;
- installation and device identifiers, device type and name, app version, paired-device state, activation state, and last-seen information;
- account-backed settings, favorites, watch state, playback progress, and synchronization revisions;
- connection metadata and, only when you choose account storage, encrypted credentials for supported integrations;
- security, rate-limit, service, and diagnostic records needed to operate and protect the service.
Device-only credentials remain on that device. Credentials explicitly saved to an account are encrypted before server-side storage and may be restored to other signed-in devices.
Connected services
Torve sends requests to services you choose. Depending on your setup, these may include TMDB, Trakt, SIMKL, debrid services, Usenet providers, indexers, addons, IPTV services, Jellyfin, Plex, Seerr, Sonarr, Radarr, AI providers, and email, store, diagnostics, or support providers. Those services receive the network information and request data needed to operate the requested feature and apply their own terms and privacy policies.
Diagnostics and telemetry
Google Play builds include Firebase Analytics and Firebase Crashlytics, which may process app interactions, device or installation identifiers, crash information, diagnostics, and request metadata. Amazon builds do not include Firebase Analytics or Crashlytics. Current desktop and iOS builds do not include Firebase.
In-app diagnostic and support reports are sent only when you explicitly submit or share them. Review reports before sending and never include passwords, API keys, private playlist URLs, or access tokens.
Sharing
Torve does not sell personal data or share personal data with advertisers or data brokers. Data is disclosed only to operate user-requested features, provide infrastructure and support, comply with law, or protect users and the service.
Security and retention
Torve uses platform secure storage where available and encrypts credentials selected for account storage. No storage or transmission method is completely secure. Account data is retained while an account is active and for limited periods afterward where required for backups, security, fraud prevention, dispute resolution, or legal obligations.
Your controls
- Disconnect or disable integrations in Torve settings.
- Choose device-only or account storage where that option is offered.
- Export supported account data and delete your account in the app or on the account deletion page.
- Contact privacy@torve.app for access, correction, deletion, or other applicable privacy requests.
Attribution
This product uses the TMDB API but is not endorsed or certified by TMDB. Watch-provider availability data supplied through TMDB is powered by JustWatch.
Contact
Privacy questions: privacy@torve.app. General support: support@torve.app.